Jason Kidd
Head of Advisor Experience,
Highland Capital Brokerage
Jason Kidd's Sessions
- October 23
- 1:15 pm
- - 2:00 pm
- Breakout Session
- Leadership & Practice Management
Designing a World‑Class Experience for Advisors and Staff
This session explores how leading BGAs intentionally design both their advisor and staff experience so each reinforces the other.
Panelists will cover culture, communication, and recognition, plus the practical tech stack and processes that make great experiences repeatable instead of accidental.
Education & Insights at NAILBA 45 are brought to you by Corebridge Financial.
