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Experts in the Field: Claims and an Empathetic Curiosity with Amy Chinn
November 6, 2025 @ 12:00 pm - 1:00 pm
In a profession often defined by numbers, processes, and risk, empathy can be a powerful differentiator. Join Amy Chinn, CLTC, Vice President of Long-Term Care Claims and Risk Management at OneAmerica Financial, for a candid discussion on how compassion and connection can transform claims organizations, elevate team culture, and improve outcomes for clients.
Drawing on over 25 years in financial services, Amy will share how she’s built purpose-driven teams that balance business results with human understanding. Through stories and insights from her leadership journey, she’ll explore what it means to lead with both head and heart,and why empathy is not a soft skill, but a strategic advantage.
Register here for this event.