Washington, D.C. (April 10, 2025) – The National Association of Independent Life Brokerage Agencies (NAILBA), a Finseca Community, proudly announces the launch of its newest professional credential: Inforce Certification—a specialized program designed to give life insurance professionals the tools to expertly manage the complexities of inforce policy servicing. Because when a life insurance policy is placed in force, that’s just the beginning.
The Inforce Certification delivers a comprehensive understanding of the full policy lifecycle, equipping professionals with critical insights into billing, technology platforms, policy changes, collateral assignments, premium financing, policy loans, and more. Developed through a life insurance lens, the curriculum includes 21 on-demand learning modules and mastery quizzes to ensure practical retention and application.
Why it matters:
- Improve client retention through better servicing
- Strengthen advisor support with deep inforce knowledge
- Minimize servicing errors and elevate the policyholder experience
- Expand career opportunities with in-demand operational expertise
“This certification is a game-changer for anyone involved in the ongoing administration of life insurance policies,” said Warren May, Leader of NAILBA. “We built this to help professionals build confidence, reduce risk, and deliver better outcomes for policyholders—long after the sale is made.”
The Inforce Certification is now available online at www.finseca.org/inforce-certification. Please note that NAILBA members are eligible for a discount on professional training. Contact learning@finseca.org with questions.
About NAILBA, a Finseca Community
NAILBA, a Finseca Community, is the leading voice for independent life brokerage agencies, committed to supporting and elevating the professionals who protect the financial futures of American families. Visit NAILBA at www.finseca.org/nailba/.
